FAQGeneral InformationHere we list some of the most common questions we receive. If you don’t find your question below, you are always welcome to contact us at info@vasteraskongress.se or +46 21-495 98 00. Information about concerts, tickets, seating charts, age restrictions, and event times can be found here.#1 HOW DO I GET TO VÄSTERÅS KONGRESS?Västerås is located on the shores of Lake Mälaren in Västmanland, about an hour’s drive from places like Stockholm and Uppsala. With its fantastic location in Sweden, it is easy to travel here. Efficient bus and train connections, the E18 highway just outside the city center, and Västerås Airport, which is also just a stone’s throw from downtown. For driving directions#2 QUARTER-FORGOTTENHave you forgotten your umbrella, gloves, or any other valuable item during your visit with us? Call our reception at +46 21-495 98 00 or email info@vasteraskongress.se.#3 TAXISverigetaxi, phone +46 21-170 000 Taxi Västerås, phone +46 21-18 50 00#4 ARE YOU SENDING GOODS, PACKAGES, OR MATERIAL TO US?For information about how to sen goods or other material to Västerås Kongress, call +46 21-495 98 00 or email info@vasteraskongress.se.#5 CAN I RENT A VENUE AND BRING MY OWN FOOD AND DRINK?Unfortunately, you cannot simply rent a venue and bring your own food and drinks with you. We have food and alcohol permits in our facilities. Therefore, it is not legally permitted to serve food or alcoholic beverages in our premises unless they have been ordered through our restaurant. If you would like to place an order or have questions, please contact the restaurant manager at +46 21-495 98 22 or email: restaurang@vasteraskongress.se. Please note that any alcohol found on the premises that has not been ordered through us will be confiscated, as alcohol legislation does not allow for bringing your own alcohol into our facilities.#6 WHAT ATTRACTIONS ARE THERE IN VÄSTERÅS?A warm welcome to the Lake Mälaren city of Västerås! Here, a wealth of experiences awaits, and Västerås has much to offer in terms of tourist attractions and culinary delights. Click here for more information about what’s happening in Västerås.#7 WHERE CAN I FIND FIRST AID AND A DEFIBRILLATOR?First aid equipment is available in several locations throughout the building, and we have an AED (defibrillator) available at the reception.